Other hosts hit healthy or unhealthy and stop. We trace every request from browser to database and back, read your code alongside it, and tell you which line is broken. The diagnostic report lands in your inbox before your monitoring vendor has finished aggregating.
Built For PHP — Including
Hosted As
100%
Trace capture — no sampling
15-Minute
Human support SLA · 24/7/365
Every Deploy
Ships a diagnostic report
Zero-Downtime
Blue/green cutover on every release
~35 Tools
MCP server — your coding agent drives the platform
PCI-DSS SAQ D
GDPR-ready · Per-tenant KMS
Cross-Region
Disaster recovery on every plan
Other hosts buy monitoring tools and bolt them on. We built the platform that the monitoring is. Our agents read logs, traces, performance metrics, and your application code at the same time, then write a diagnostic report that names the line, explains the cause, and tells you how to fix it.
Monitoring tools show dashboards. We tell you the answer.
Evidence
trace 4e9a82c: browser → nginx → php-fpm → mysql
slowest span: SELECT * FROM cart_items WHERE cart_id = ?
19,840 rows · 14.2s · no index used Code Location
app/Http/Controllers/CheckoutController.php:127
$items = $cart->items()->with('product')->get(); Recommended Fix
1. Add index: cart_items (cart_id, created_at) 2. Eager-load product.images to drop N+1 Expected p99: 14s → ~120ms
Every deploy ships with a diagnostic report. Slow query? We name the line. Memory leak? We trace the allocation. Not a dashboard. The answer.
100% trace capture, no sampling. Every request, every database query, every cache call. Reconstruct any incident after the fact.
Point Claude Code or Cursor at our MCP server and your agent deploys, rolls back, restarts workers, and queries traces from your IDE. ~35 tools, the same surface our ops team uses. Tenant-scoped API keys.
Prism puts every change in front of a panel of independent frontier AI models that must reach consensus before it ships — the same review gate we run on our own platform. Point it at your deploys and catch the bug a single reviewer would miss.
Your MySQL, Redis, code index, and KMS keys are physically separated from every other tenant. No cross-tenant data paths. PII and payment data never leave your namespace.
Hourly backups. Continuous binlog shipping. Point-in-time restore to any timestamp in the last 14 days. Cross-region disaster recovery on every plan.
Every release goes out blue/green: the new build comes up beside the live one and only takes traffic after it passes health and canary gates. Your cache stays warm, sessions survive the cutover, and a failed deploy auto-reverts before anyone hits it. True zero downtime — no cold start, no dropped cart, no maintenance page.
Every tenant serves through Cloudflare's global edge, on a PHP stack with OPcache and FastCGI Cache tuned in from the first deploy. The object cache survives blue/green releases, so a deploy never cold-starts your site. Speed is the baseline, not an upsell.
Flash sale, product launch, Black Friday — resources scale up to meet the spike and back down when it passes. Burst to 3× your base reservation, the first 10% of the month free. No manual resize, no collapse at the door.
PCI-DSS SAQ D as a Service Provider. GDPR-ready data handling. Per-tenant KMS keys, audit logs retained 12 months, redaction before storage.
Already on another host? We move you. No DNS surprises, no data loss, no maintenance window your customers will notice. Talk to us before you sign.
Other hosts tell you the server is healthy and close the ticket. We already know what's wrong — the diagnostic report was waiting in your inbox before you opened the chat. Support is what we sell. The hosting is how we deliver it.
When you do need a person, you get one fast: a 15-minute response SLA, 24/7/365, staffed by engineers who read the same diagnostic you do. Other hosts race to answer the ticket quickly. We race to make the ticket unnecessary — the answer reaches you before the question does.
The default for unhealthy infrastructure is hulk-smash: kill the pod, restart, move on. But a restart destroys the evidence you need to find the root cause. Most hosts send you a ticket that says "high CPU detected, we killed your pod" — no diagnosis, no record, no answer.
We do the opposite. When something degrades, we capture the forensics first, write down what's wrong and why, then take the least destructive action — a restart is the last resort, never the first reflex. On the infrastructure underneath your app we act on that ourselves: cancel a runaway query, drain a bad connection, scale up a replacement. On your application, you hold the switch — security threats are always watched and can't be switched off, but every other fix waits for your say-so.
WordPress, Magento, Shopware, Laravel, and any PHP application. We ship base images per PHP version per app type. If your stack runs on PHP, we host it.
We accept rsync, SSH, mysqldump, or container images. We run a shadow build against your existing app first to verify the platform works for your stack. Then DNS cutover. The diagnostic report runs immediately after the first deploy.
Resource-based, per-minute. You buy reserved CPU and memory; we bill on allocated resources. Burst beyond your reservation is free up to 10% of the month; past that, overage applies at 2× base rate on the peak above base.
SAQ D as a Service Provider. We process and transmit cardholder data via PHP-FPM to external processors (Stripe, Braintree, Authorize.net) but never store it. CDE boundary: Cloudflare → NLB → Envoy → nginx → PHP-FPM.
Single-AZ tenants have 5-30 min RTO from backup-based restore. Multi-AZ HA tenants have seconds RTO via automatic failover. The diagnostic engine triages before remediating — restarts don't happen until we capture forensics. Need the highest tier of availability? We offer 99.999% uptime as a paid option for tenants that require it, on multi-AZ HA with automatic failover.
Eric Hileman · Martin Pachol · Nemanja Djuric
Decades each in ecommerce hosting infrastructure.