Your Clients' Sites. One Console. Every Broken Line Named.

You run ten, thirty, fifty client stores — and you eat the "site is down" email about code you didn't write. We give every client site the same code-level diagnostic, and give you one Organization to run them all from: deploy, diagnose, and bill across your whole book of business from a single login.

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CRITICAL client: northwind-coffee · finding-8b41d

Checkout 500ing after a client's plugin update

Evidence

trace 7c2f91a: checkout → payment hook → fatal
PHP Fatal: Call to undefined method WC_Cart::get_totals_v2()
  introduced by acme-discounts 3.2.0 · deployed 09:14 UTC

Code Location

wp-content/plugins/acme-discounts/includes/class-cart-hook.php:88
  $totals = $cart->get_totals_v2();

Recommended Fix

1. Roll back acme-discounts to 3.1.7 — this client only
2. Method dropped in WooCommerce 8.2; pin or patch the plugin
The rollback is staged. Your say-so ships it.

10–50 Sites

One Organization · one login

Every Client

Ships a diagnostic report

Bulk

Deploy · diagnose · restart across the fleet

One Invoice

Consolidated billing · per-client breakdown

White-Label

Resell under your own brand

15-Minute

Human support SLA · 24/7/365

One Organization Over Every Client.

Most hosts make an agency log into a separate account for every client — separate dashboard, separate invoice, separate ticket queue, no way to see the whole portfolio at once. We built the layer above the site. An Organization groups every client you manage under one roof, with the controls an agency actually needs.

  • Cross-tenant roles. Add a developer once and scope them across every client site — or just the three they're working on. Agency Admins manage the org; Agency Developers ship code. Nobody juggles fifty separate logins.
  • Bulk operations. Deploy all client sites, diagnose all of them, restart workers, or clear caches across the fleet in one call — concurrency-capped so a fleet-wide deploy doesn't stampede.
  • Consolidated billing. One invoice for the whole portfolio, with a per-client breakdown you can pass straight through to your own clients. No reconciling fifty line items by hand.
  • Scoped API tokens + MCP. Point your coding agent at the org's MCP server and it deploys, rolls back, and pulls traces for any client site from your IDE. Org-scoped keys, the same tool surface our ops team uses.

The Diagnostic Lands On Every Client Site.

Other hosts give you a dashboard per site and a ticket queue per site. When a client's checkout breaks, you're the one SSH-ing in at 11pm to find out why — on code a plugin author wrote, on a store you inherited.

We do the opposite. Every client site ships a diagnostic report on every deploy: the broken line, the trace that proves it, and the fix — waiting in your inbox before the client emails you. You look brilliant to your client. We did the diagnosis. That's the whole arrangement: the engine does the hard part, you own the relationship.

The Partner Program.

We don't compete with you for the support relationship — we make you indispensable to it. Bring your clients onto the platform and the program pays you back three ways: recurring margin, co-marketing that sends leads your way, and the option to resell the whole thing under your own brand. Three tiers, and you move up as your book grows.

Registered

Free to join, value from day one.

  • Partner portal + deal registration
  • Referral commission on every client you bring
  • Your own agency site hosted free on Starter
  • Listing in the partner directory

Certified

Your developers certified on the platform.

  • Recurring revenue share on every client site you manage
  • Co-marketing + co-branded case studies
  • Priority partner support queue
  • Early access to new framework support

Premier

For agencies running serious volume.

  • Top-tier revenue share
  • White-label reseller — your brand, our engine
  • A dedicated partner manager
  • Market development funds + a seat in the quarterly roadmap review

And the directory works both ways: clients shopping for an agency that knows the platform find you. The matchmaker sends qualified leads to certified partners — we'd rather grow your book than build a services arm that competes with it.

What Your Agency Gets

One Org, Every Client

The Organization layer sits above every client tenant. One login, the whole portfolio, real controls — not fifty disconnected accounts.

Cross-Tenant RBAC

Agency Admin vs Agency Developer, scoped across clients. Onboard a dev once; offboard them once. Access maps to the work, not to a pile of per-site passwords.

Bulk Operations

Deploy-all, diagnose-all, restart workers, clear caches across the fleet in one call. Concurrency-capped so a portfolio-wide action rolls, never stampedes.

Consolidated Billing

One invoice for the whole book, per-client breakdown included. Mark it up, pass it through, or absorb it — your call, your margin.

White-Label Reseller

At Premier, resell the platform under your own brand. Your clients see your name; the diagnostic engine, the SLA, and the uptime are ours to deliver.

The Diagnostic On Every Site

Every client store ships the broken line on every deploy. Slow query, fatal after a plugin bump, N+1 in checkout — named, traced, fixed before the client calls.

Agent-Native Across The Fleet

One MCP server, org-scoped, drives every client site. Your coding agent deploys, rolls back, and queries traces for any tenant without leaving the IDE.

Co-Marketing That Brings Leads

Co-branded case studies, joint campaigns with market development funds, and a partner directory that routes platform-shopping clients to you.

Move Your Whole Book Of Business.

You don't migrate fifty clients by hand. We scope the portfolio, move it in waves, and verify each store runs clean before its DNS cuts over — no data loss, no maintenance window your clients' customers will notice.

  1. We scope the portfolio

    Send us the client list and access. We inventory each stack, flag anything that needs attention first, and sequence the waves with you.

  2. We build shadow copies

    Each client's app comes up on the platform beside its live site, so we verify the stack runs clean for that client's code before anything moves.

  3. We cut over in waves

    On your schedule, client by client. Traffic shifts with no maintenance page and no dropped carts. A wave that misbehaves pauses the rest.

  4. The reports start landing

    Minutes after each client's first deploy, the diagnostic engine names what's slow and how to fix it — across the whole portfolio, now running in one Organization.

Talk to us before you commit a single client. We'll scope the move, size the waves, and tell you straight what each stack needs first.

We Ran Hosting For Agencies. We Know The 11pm Email.

Eric Hileman — co-founder, MageMojo

Martin Pachol — co-founder, MageMojo

We ran Magento hosting at scale, served the agencies building on top of us, and got the "client's site is down" email about code we didn't write — over and over. Synsmarts is the host we wish we'd had: the one that hands you the broken line instead of a healthy-server ticket. Build your agency on it.

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