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Run your store on the AI-native PaaS for PHP

Your store, your code, we handle the hard part.

Open source gave you a store you can shape any way you want. It also left the hard part with you: the slow page nobody can explain, the checkout error after an update, the cron that quietly stopped. Move your store to synsmarts and that part is ours. We run it, we watch every request, and when something breaks we find the cause and write the patch. We apply it, or hand it to your developers, so you can build more and fix less.

Get a Free Diagnostic Get Started
Eric Hileman, founder of synsmarts

Built by Eric Hileman Co-founder, MageMojo

1,000 Join our community

+ any PHP application

Hosted as

Your own stack, on resources that are yours.

Every store runs on its own PHP, database, cache, search, and queue, with a firewall and storage that are yours alone. Nothing is shared with another store, and nothing is an add-on.

See the full stack
Every store gets its own home with the full stack, a burst pool that scales out under load, and its own cron pool. Nothing is shared with another store.

Traces, logs, metrics, and your code, together.

When something goes wrong, the answer is usually spread across six places, and whoever is looking has one of them. Here they sit together, for every store, all the time. So when a checkout fails or a deploy breaks, the trace, the query, the setting, and the line of code that caused it are already next to each other.

  1. Traces Browser to database, every hop instrumented.
  2. Metrics CPU, memory, queue depth, cache hit rate.
  3. Logs PHP errors, slow queries, your app's own log.
  4. Events Every deploy, cron run, restart, and scale.
  5. Configs PHP, MySQL, Varnish, Redis, OpenSearch settings.
  6. Code Indexed, so a query points at the line that wrote it.

synsmarts reads all six

  1. Connects the trace, the query, and the line
  2. Finds the cause
  3. Writes the fix
Patch ready 350 ms to 4 ms per product page

Root cause: every product page rebuilds the same block instead of reading it from cache.

app/code/Acme/Cache/BlockContract.php

-  return $this->loadContract();+  return $this->cache->remember(+      'acme.block_contract',+      fn () => $this->loadContract(),+  );
  • Traces One request, browser to database, every hop instrumented.
  • Metrics CPU, memory, queue depth, cache hit rate, per store, all day.
  • Logs PHP errors, queries, requests, and your store's own log.
  • Events Every deploy, cron run, restart, and scale, with a timestamp.
  • Configs Your PHP, MySQL, Varnish, Redis, and OpenSearch settings, as declared.
  • Code Your store's code, indexed, so a query points at the line that wrote it.
Every signal in one place, so the report comes back with the fix.

Everything that explains the page, in one place.

A slow product page has a cause somewhere in this list. Traditional hosting hands you a few of these and a dashboard. Here they are collected together, for every store, all the time, and read together when something breaks.

How the diagnosis works
  • Traces
    • Envoy request span
    • Varnish hit or miss
    • nginx and FastCGI
    • PHP-FPM
    • the PHP line
    • MySQL query
    • Redis GET
    • OpenSearch query
    • RabbitMQ publish and consume
  • Metrics
    • CPU and memory
    • FPM busy workers
    • queue depth
    • cache hit rate
    • 5xx rate
  • Logs
    • PHP error log
    • MySQL slow query log
    • PHP-FPM slow request log
    • nginx access and error
    • Magento exception.log
    • your app's own log
  • Events
    • every deploy
    • every cron run
    • restarts
    • scaling
    • config changes
  • Configs
    • nginx.conf
    • php.ini
    • my.cnf
    • redis.conf
    • Varnish VCL
    • OpenSearch settings
    • env.php
  • Code
    • functions and classes
    • class hierarchies and call paths
    • application core
    • the SQL inside the PHP
    • file, line, and symbol

Save $129 to $1,000

a month, on the same store

What comes off the bill

  • New Relic
  • Datadog
  • Blackfire
  • Tideways

Tracing, diagnosis, and the patch come with every plan.

See the same store, both bills

We find it, we fix it, you approve it.

Finding the slow query, reading the trace, reproducing the error, writing the fix, and getting it into production. That is the platform's job, on every store, all day. When something breaks, the report tells you what it found, what it wrote, and where to click to apply it.

  1. We Watch Every Request

    Browser to database, every deploy, every day.

  2. We Find the Cause

    The file and the line, not a graph to interpret.

  3. We Write the Patch

    For your code, not advice about the server.

  4. We Apply It, or Your Developers Do

    Approve it in the dashboard and we apply it. Or hand it to your team to review and apply.

An incident on a Magento store running on synsmarts, caught, patched, and applied the same morning. Store name withheld.

Critical checkout c41d7b2e · 2026-09-02 · 09:14 UTC

Checkout failing after a module update

Every order attempt since the 09:11 deploy of acme-discounts 3.2.0 ended in a fatal at the cart total.

Details

acme-discounts 3.2.0 calls a method the store's cart no longer exposes. The trace shows the fatal at class-cart-hook.php:88 on every checkout request since the deploy; the patch calls the method that exists and keeps the discount logic intact.

Measured impact

Checkout requests ending in a fatal. Seven minutes from the first error to the fix live.

Before
100%
After
0%
Reduction
100%

Patch

app/code/Acme/Discounts/Hook/class-cart-hook.php +1 −1
@@
1 $totals = $cart->get_totals_v2();
1 $totals = $cart->get_totals();
Approve and apply Download patch

Approved at 09:16, applied by the platform at 09:17, checkout verified clean at 09:18. Checked at each deploy since.

Get a free diagnostic of your store

What you get on every plan.

Every feature, on every plan

  • Every Incident

    You get the root cause, the file, the line, and the patch.

  • Faster Than Any Host

    Apply the patches we write, and we keep it that way.

  • 15 Minute Support

    A real person answers, 24/7, on every plan. No bot, no queue.

  • Safe Deploys

    Tried on a copy, live with zero downtime, rolled back if it breaks.

  • Free Migration

    We do the work and you approve the cutover. Your store stays open.

  • No Bot Tax

    Billed for the CPU and memory you used, not the sessions.

  • 99.99% Uptime

    Built to stay up, and watched all day by people who can act.

Built by the team that ran MageMojo, 2009 to 2021.

Pay for compute, by the minute.

Cores and memory by the minute, not a plan someone guessed for a different store. The watching, the diagnosis, and the patches come with every plan.

Every plan, and what it costs

Starter

$187.50 /mo

Start With Starter

Sized for

  • synpress
  • synwoo
  • synavel

What’s included

  • 1 core · 4 GiB memory
  • + WordPress, static sites, and standard PHP apps
  • 20 GB MySQL · 20 GB workspace
  • Burst included
  • Email support

Essentials

$262.50 /mo

Choose Essentials

Sized for

  • synpress
  • synwoo
  • synmage
  • synware
  • synavel

What’s included

  • 1 core · 7 GiB memory
  • + Magento with OpenSearch catalog search
  • 20 GB MySQL · 20 GB workspace
  • Burst included
  • Email support

Pro

$400 /mo

Choose Pro

Sized for

  • synpress
  • synwoo
  • synmage
  • synware
  • synavel

What’s included

  • 2 cores · 8 GiB memory
  • + OpenSearch catalog search
  • 50 GB MySQL · 50 GB workspace
  • Burst included
  • Email + chat support

Scale

$800 /mo

Scale Up

Sized for

  • synpress
  • synwoo
  • synmage
  • synware
  • synavel

What’s included

  • 4 cores · 16 GiB memory
  • + headroom for large catalogs
  • 100 GB MySQL · 100 GB workspace
  • Burst included
  • Priority support

Enterprise

Built for maximum performance, reliability, and scale.

$1,400 /mo

Talk To Us

Sized for

  • synpress
  • synwoo
  • synmage
  • synware
  • synavel

What’s included

Moving to us is easy and seamless. We do everything.

We build the copy, tune it, and switch you over on the day you choose, while your store keeps taking orders where it is. The store you tuned over years, the people who know it, and the way you work all come with you.

How the move works

  • Your old host stays live until you say go

    The move is free and we do the work. We build the copy, load-test it, and tune it while your store keeps taking orders where it is. At cutover you see exactly what will change and approve it.

  • Your code, extensions, and config move as they are

    Same code, same database, same extensions, same PHP version. The store arrives the way you left it, then the diagnosis starts.

  • Your developer stays your developer

    Nothing about who works on the store changes. They get the same dashboard you do.

  • You deploy and log in the way you do now

    Git push, or SSH in with Deployer or rsync, the same way you do today. Your build commands and your PHP version stay exactly as you set them.

Built by the people who ran your host for twelve years.

We ran MageMojo from 2009 to 2021: thousands of stores, more than $1 billion in transactions, over a thousand reviews at 4.9 stars, and twelve years on the other side of the ticket queue. synsmarts is the platform we would have wanted to hand you.

Read the whole story

Questions we get asked.

View all FAQs →
What happens if an application goes down?

We already know. synsmarts watches every request, so a store that goes down is a store we are already looking at: the evidence is captured before anything restarts, the cause is traced to the file and line, and the patch is written. We apply it, or hand it to your developers to review and apply, usually before your first customer emails you, so you can build more and fix less.

What does a synsmarts diagnostic report include?

Reports include deployment checks, application health, performance findings (slow queries with the line of code that triggered them), error details with stack traces, and actionable fixes written so engineering teams can move without guesswork.

Will I get a real person when something breaks?

Yes. Every plan includes ticket and email support with a 15-minute response commitment, 24/7. Pro adds live chat and Enterprise adds a named technical contact. The engineer who picks up already has your diagnostic report in hand.

How does synsmarts pricing work?

Every plan includes the synsmarts platform, managed hosting, monitoring, diagnostics, and support. Pricing scales with the resources and reliability needs of each application. Billing is per-minute on the CPU and memory you reserve, bursts are free up to 10% of the month, it is month-to-month with no contract, and you can set a spend cap with alerts at 50%, 80% and 100%.

Is synsmarts PCI-DSS and GDPR compliant?

Yes. synsmarts operates as a PCI-DSS SAQ D service provider (cardholder data is transmitted to your payment processor, never stored) and is GDPR compliant, with a DPA available and every store isolated in its own private environment.

Is my store kept apart from other customers?

Yes. Your data, files, and database live in their own private environment. Nothing is shared or mixed with any other customer's, which is also what makes the PCI-DSS and GDPR posture straightforward.

Which PHP applications and frameworks does synsmarts support?

synsmarts supports WordPress, WooCommerce, Magento, Shopware, Laravel, and custom PHP applications. If it runs on PHP, synsmarts can host, monitor, and diagnose it.

Build more. Fix less.

Start with a free diagnostic. We run it on a copy of your store, you keep the report, and you decide from there.

Get a Free Diagnostic Get Started

$187.50 / mo starting

Grow when you're ready.