We've Run Hosting At Scale Before. Now We've Rebuilt It Around AI.
Synsmarts is the team that founded MageMojo, one of the best-known names in Magento hosting. We spent over a decade keeping high-traffic stores online through Super Bowl spikes and product launches that flattened other platforms. We sold that company in 2021 — and built the host we always wished existed, now that AI can finally do the part the technology couldn't do back then.
We've Done This Before.
Synsmarts isn't a first attempt at hosting. It's what the MageMojo team built next. The track record below is the company we ran from 2009 until our exit in 2021 — the reputation we're standing on, not a projection.
2009
Founded MageMojo Magento Hosting
Thousands
of stores hosted over a decade
$1B+
in transactions through our platform
2021
Acquired — a clean exit, not a flameout
A List Of Firsts The Industry Copied.
We didn't follow the Magento hosting market — we set its bar. Most of these were unheard of when we shipped them, and several became the baseline every serious host now claims.
- First Magento host on SSD. When the rest of the market was still on spinning disks, we put commerce databases on solid state — and watched everyone else follow.
- First 15-minute support SLA. A hard guarantee on response time when "we'll get to your ticket" was the industry norm. It's still our SLA today.
- First faster-or-free guarantee. We put our money on performance. If we didn't make your store faster, you didn't pay.
- First TTFB guarantee. A contractual ceiling on time-to-first-byte — the metric that actually decides whether a page feels instant — when no one else would commit to a number.
- The only host to ever patch Magento for customers. Security and core patches applied for you, not handed to you as homework. No one else offered it before, and no one has since.
- Founders of the Mage Security Council. We didn't just secure our own fleet — we organized the people securing the ecosystem.
- Host of Meet Magento New York, 2017–2021. Five years running the community's flagship East Coast event. We were as invested in the ecosystem as we were in the uptime.
The Traffic That Broke Other Platforms Didn't Break Us.
Super Bowl ad windows. DTC launches that lit up social media and drove a flash crowd to the checkout in the same minute. The kind of spike that took competing platforms offline at the worst possible moment — and held on ours. When the stakes were highest and the traffic was real, our stack stayed up. That's the standard Synsmarts is built to beat.
The Platform We Always Wanted To Build.
Even while we ran MageMojo, we knew hosting's dirty secret: "your server is healthy" is the most useless sentence in the industry. A green dashboard tells you nothing about the slow query, the N+1, or the line of code that's about to take down checkout. We wanted a platform that could read everything — logs, traces, metrics, and the application code at once — and just tell you what was wrong.
So we put a team of PhD candidates in machine learning on it. They were brilliant. The problem wasn't the people — it was the era. The technology to process that volume of signal and reason over it simply didn't exist yet. The ambition was a decade ahead of the tooling. We shelved the dream, not because it was wrong, but because the world wasn't ready to run it.
Then AI Caught Up.
In 2024 we founded Replift, an AI support tool built to capture the internal knowledge that leaks out of every growing company — the fixes, the context, the hard-won answers that usually live in one engineer's head and walk out the door when they leave. Building it, we watched AI cross the exact threshold our ML team had been blocked on years earlier. The models could finally read code, correlate signals, and reason about a system the way a senior engineer does.
That changed the calculus. The visibility platform we couldn't build in 2015 was suddenly buildable. So we went bigger than a support tool — we decided to build the entire hosting platform around it.
What We're Building Now.
Synsmarts is a hosting platform where AI is the product, not a chatbot bolted onto a dashboard. Two convictions drive it.
- The platform diagnoses your code. Our agents read your logs, traces, performance metrics, and application source at the same time, then write a diagnostic report that names the broken line, explains the cause, and tells you how to fix it. Not a dashboard you have to interpret — the answer, in your inbox, before your old monitoring finishes aggregating.
- The platform is built for your AI, too. Point Claude Code or Cursor at our MCP server and your coding agent deploys, rolls back, restarts workers, and queries traces from your IDE — the same tool surface our own ops team uses. If you're doing AI-driven development, the platform speaks your agent's language natively.
We're fusing the boundary between machine, code, and AI — the infrastructure, the software running on it, and the intelligence that understands both, working as one system instead of three disconnected layers. That's the platform our ML team set out to build fifteen years ago. The technology finally caught up to the idea.
The Team
Eric Hileman — co-founder, MageMojo
Martin Pachol — co-founder, MageMojo
We ran Magento hosting at scale, got burned by every problem the industry pretends doesn't exist, and sold the company. We're still the same people who answered the 15-minute SLA and patched your store at 2am. Synsmarts is the host we always wished we'd had — and now, with AI, the one we finally get to build.