Create an account

Create an account with an email address and password, or continue with Google, Microsoft, or GitHub. Account creation establishes your identity and first Team. You choose an App and payment method later in the portal.

Create an account with email and password

1. Open Create account.
2. Enter the email address you want to use for sign-in and notifications.
3. Create and confirm a password with at least 12 characters. Any characters count toward the minimum; there’s no required mix of letters, numbers, or symbols.
4. Review and accept the Terms of Service and Privacy Policy.
5. Select Create account.

If the security check can’t be completed, reload the page and try again. If the portal asks you to wait before another attempt, wait for the displayed period rather than submitting repeatedly.

Verify your email

Account creation doesn’t sign you in. Open the latest verification email and select its verification link.

• After email-and-password signup, successful verification returns you to sign-in.
• If you open the link in another browser or device, the email is still verified. Sign in there to continue.
• If the link is invalid or expired, submit sign-in again with the account email and password. The portal sends a fresh verification email instead of opening the account.

Use only the latest verification email. Don’t send the verification link to another person or to synsmarts support.

Use a connected sign-in provider

Select Sign up with Google, Sign up with Microsoft, or Sign up with GitHub, then complete the provider’s sign-in and consent flow.

A new provider sign-up creates the same kind of synsmarts account and Team as email-and-password sign-up. synsmarts uses the provider-verified email address.

If the provider email already belongs to a synsmarts account, the portal doesn’t automatically link or sign in to that account. Sign in with the method you originally used. Afterward, open Account settings and Connections to connect the additional provider explicitly.

Resolve sign-up problems

• Email already registered: sign in instead, using the original password or connected provider. Use password recovery if needed.
• Passwords do not match or are too short: correct both password fields and submit again.
• Verification email did not arrive: check spam and filtered folders, then submit sign-in with the account email and password to send a fresh email. Only the newest link should be used.
• Provider returned an error: restart from the synsmarts sign-up page rather than reloading the provider callback.
• Page says to try later: wait for the displayed retry period. Repeated submissions extend neither the account nor the verification link.

After verification, sign in and continue to the portal.