Manage payment methods
Open Billing for the Team, then find Payment methods. Payment methods belong to the Team and can be reused when purchasing another App. Owners, admins, and billing members can add, remove, and set the default card; developers can’t manage payment methods.
Add a payment method
Section titled “Add a payment method”- Select Add payment method.
- Enter the card details in the secure card form.
- Complete the billing address.
- Submit the form.
The new method appears in the saved list after the server confirms it. Don’t enter card details in support tickets, App Vars, or other text fields.
If the add fails, the message identifies the cause:
- Card declined: the payment processor refused the card. Correct the details or use a different card; the card issuer decides declines, so the fix is usually on the issuer’s side.
- Card limit reached: a Team can save up to 10 cards. Remove an unused card first.
- A temporary processing problem: retry after a short wait, and contact support if it persists.
Set the default method
Section titled “Set the default method”Select Set default beside a saved method. The Default badge moves only after the change succeeds.
The default card is the Team’s billing card: every App on the Team bills it. Setting a new default moves billing for all the Team’s Apps to that card, starting with each App’s next charge. If a payment is already in retries, the next scheduled retry charges the new default.
The default is also preselected in purchase flows. Choosing another saved method or adding a new card when creating an App makes that card the new Team default.
Remove a payment method
Section titled “Remove a payment method”- Select Remove beside the saved method.
- Confirm the card brand and last four digits shown in the dialog.
The method disappears after removal succeeds. A non-default card can normally be removed straight away. The default card can’t be removed while the Team has an active subscription or any unpaid invoice, including invoices still in retries after cancellation; set another saved card as the default first. When nothing is left to collect and other cards remain, removing the default promotes the oldest remaining card to the new default. Removing your only card leaves the Team with no saved method for future purchases. If a removal fails for another reason, retry after a short wait, and contact support if it persists.
Resolve an error
Section titled “Resolve an error”Errors from adding a card appear inside the card form. Errors from setting a default or removing a method appear above the saved list.
Refresh Billing before retrying if the result is unclear. The saved list is the authoritative confirmation of the current default and available methods.